Orca Massage Tools

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Here at Orca Massage Tools, we want to ensure that you have selected the best product for your needs and that you are fully satisfied with your order. If for some reason you determine that the Orca item you have received is not just right, we will be happy to accept your item for return or exchange according to Amazon policies.

To be eligible for a return, your item must be clean, contain all pieces, and be in the same condition in which you received it.

Refunds and Exchanges

Once your return is received and inspected, Amazon will begin processing your refund or exchange. If you have chosen to exchange your product, Amazon will accept the returned item and ship out your new product. If you choose not to exchange your item for a new product, then your refund will be processed, and a credit will be applied to you via your original method of payment according to Amazon policy.